Returns & Exchanges

At CWS, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your new style isn't the perfect fit, we are here to help you find an alternative or issue a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5 to 7 business days.